1. ENKAAZ’s Collection of User Information
(a) Collection of Personal Information As part of ENKAAZ Service, we will ask you to provide us with certain categories of personal information, including your name, e-mail address, mobile telephone number, personal vehicle information, and credit card account information (“Personal Information”). We may collect this information through various forms and in various places through ENKAAZ Service, including account registration forms, contact us forms, or when you otherwise interact with us. For example, when you sign up to use the Services, you create a user profile. The current required data fields are: Name, Email, Password, Mobile Phone Number, Details for one or more vehicles, City Credit Card Number, expiration date & security code and or information regarding your PayPal, or other digital payment accounts. You also have the option to upload a photo for yourself and your vehicle when registering for ENKAAZ Service. You may remove or update the photo at any time by logging into your account. All of the foregoing (including your photo) shall be hereafter referred to as “Personal Information”). The Personal Information you share with us (including your photo if submitted) shall be viewable by and shared with Providers in connection with requests you submit for roadside assistance services to verify your identity and bill your credit card account for services you order. Besides the Personal Information, we may also collect other non-personally identifiable information relative to your use of ENKAAZ Service as discussed below. Certain features and aspect of ENKAAZ Service may require different types and forms of Personal Information. You can opt out of providing Personal Information by not entering it or not using ENKAAZ Service, although not providing certain requested Personal Information may hinder your ability to use ENKAAZ Service or features or aspect of ENKAAZ Service.
(b) Collection & Use of Non-Personal Information In addition to Personal Information, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with ENKAAZ Service (“Usage Information”). This Usage Information may include all of the areas within ENKAAZ Service website or application that you visit, and the time of day, among other information. We may use Usage Information for various reasons, including, enhancing or otherwise improving ENKAAZ Services. In addition, we collect your IP address or other unique identifier (“Device Identifier”) for your computer, mobile or other device used to access the Services (any, a “Device”). A Device Identifier is a number that is automatically assigned to your Device used to access ENKAAZ Service, and our computers identify your Device by its Device Identifier. Usage Information may be non-identifying or may be associated with you. Whenever we associate Usage Information or a Device Identifier with your Personal Information, we will treat it as Personal Information. In addition, tracking information is collected as you navigate through our Services, including, but not limited to geographic areas. If you access ENKAAZ Service while traveling in a vehicle, your mobile phone will send your GPS coordinates to our servers. Most GPS enabled mobile devices can define one’s location to within 50 feet. We collect this information for various purposes – including, determining the charge for the transportation you requested via our ENKAAZ Services, to provide you with customer support, to send you promotions and offers, to enhance ENKAAZ Service, and for our internal business purposes. We may also have features that allow you to share this information with other people (such as your family, friends or colleagues) if you choose.
(d) User-Submitted Information A Third Party If you choose to use our referral service to tell a friend about ENKAAZ Service or other ENKAAZ-related activities, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit ENKAAZ Service. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program, and do not use this information for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any referral feature offered through ENKAAZ Service, your e-mail address may be included in the communication sent to your friend. If you or your friend would like us to remove this information from our database, please contact us via e-mail at support@ENKAAZ.com.
(e) Information Collected by ENKAAZ Mobile Application ENKAAZ Service is primarily provided through the application on your mobile, tablet computer or similar device (the “Mobile Application”). You agree that we may collect and use technical data and related information, including but not limited to, technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications. When you use any of our Mobile Application, the Mobile Application may automatically collect and store some or all of the following information from your mobile device (“Mobile Device Information”), including without limitation: Your preferred language and country
Your phone number or other unique device identifier assigned to your mobile device – such as the International Mobile Equipment Identity or the Mobile Equipment ID number
The IP address of your mobile device
The manufacturer and model of your mobile device
Your mobile operating system
The type of mobile Internet browsers you are using
We also provide some of your Personal Information (such as your first name and your photo, if you have chosen to upload your photo to your profile) to the driver/partner who accepts your request for roadside service so that the driver may contact and find you. The companies for which drivers work (that are providing the roadside service) are also able to access your Personal Information, including your geo-location data.
2. Use of User Information
Our primary goal in collecting your Personal information or Usage Information is to provide you with ENKAAZ Service as follows:
We may send you e-mail to provide ENKAAZ Service to you, including to verify your username and password, to respond to your inquiries, to provide the services you request, and to manage your account.
In the communication purposes with you by email, telephone, or SMS or text message based upon your expressed preference where applicable.
We use the collected information from our Mobile Application for troubleshooting and in some cases, marketing purposes, and we use your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer our web site(s). Your IP address is used to help identify you, but contains no personal information about you. By registering to ENKAAZ Service, you also consent to receiving various announcements about ENKAAZ and its Service.
Personal Information used to fulfill your requests for tools, software, functionality, features and other products, and services; to communicate with you and respond to your inquiriesز
To conduct research about your use of our products, and to help offer you other products, features, or services that may be of interest. By registering to ENKAAZ Service, you also consent to receiving various announcements about ENKAAZ and its Service.
To provide you with information or services or process transactions that you have requested or agreed to receive including to send you electronic newsletters, or to provide you with special offers or promotional materials on behalf of us or third parties.
To process your registration with ENKAAZ Services, including verifying your information is active and valid.
To improve the Services or our services, to customize your experience with the Services, or to serve you specific content that is most relevant to you.
To enable you to participate in a variety of the Services’ features such as online or mobile entry sweepstakes, contests or other promotions.
To contact you with regard to your use of ENKAAZ Services and, in our discretion, changes to ENKAAZ Service and/or ENKAAZ Service’s policies.
For internal business purposes and for inclusion in our data analytics.
To address maintenance or other issues with ENKAAZ Service.
3. Sharing & Disclosure of User Information
(b) Business Transfer. We may share your information, including your Personal Information and Usage Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such information:
To a subsequent owner, co-owner or operator of ENKAAZ Service or applicable database.
In connection with a corporate merger, consolidation, bankruptcy, restructuring, the sale of substantially all of our equity interests and/or assets or other corporate change, including, during the course of any due diligence process.
(d) Legal Protection and Compliance We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. Thus, we may access, use, preserve, transfer and disclose your information (including Personal Information), including disclosure to third parties such as government or law enforcement officials or private parties as we reasonably determine is necessary and appropriate:
To satisfy any applicable law, regulation, governmental requests or legal process.
To protect and/or defend the Terms and Conditions for ENKAAZ Service, including investigation of potential violations thereof.
To protect the safety, rights, property or security of the Company, ENKAAZ Service or any third party.
To protect the safety of the public for any reason.
To detect, prevent or otherwise address fraud, security or technical issues.
To prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity. Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you subject to applicable law.
4. User- Posted Content
5. Display of Advertising
Your information may be used for the presentation of advertisements. We may use ad networks to customize and display advertising on our Services. We may share certain information about you as a user (such as age, address, or other information we have collected or received) with certain ad network and service providers to help them deliver more relevant content and advertisements through their networks. We may from time to time work with other companies for certain services such as analytics or advertising, and you may be subject to their privacy policies as well, though you may opt out through them directly or contact us with questions.
Your Choices about Your Information, you may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on our mobile application or our other Services, consider what information to include and exclude; in addition, sometimes there may be a box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
We may provide you with access to your registration information and the ability to edit this information in your account settings dashboard and profile pages. Please be aware that even after you delete or update information within our Services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Some of our Services may provide you with additional information and choices about your privacy, which you should review.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us using the contact information below.
6. Social Media Features and Widgets
7. Third Party Content & Links
ENKAAZ Service may contain content that is supplied by a third party, and those third parties may collect web site usage information and your Device Identifier when web pages from any online or mobile service are connected to your browser. In addition, when you are using ENKAAZ Service, you may be directed to other sites or applications that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties. For example, if you click on a banner advertisement, the click may take you away from one of our websites onto a different web site. These other web sites may send their own cookies to you, independently collect data or solicit Personal Information and may or may not have their own published privacy policies. We encourage you to note when you leave ENKAAZ Service and to read the privacy statements of all third party web sites or applications before submitting any Personal Information to third parties.
8. Maintenance of User Information
You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your Personal Information changes, or if you no longer desire ENKAAZ Service, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through support@ENKAAZ.com. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.
9. Our Commitment to Security
Age: Our Services are intended for a general audience, and children under the age of eighteen should not register.